At Reactivetees, we strive to provide you with high-quality, hand-printed garments that bring joy and style to your wardrobe. We want you to love your purchase, which is why we’ve crafted this return policy to ensure your satisfaction.
Quality Assurance
Our garments are hand-printed using plastisol ink, giving your print a “soft feel” while maintaining high durability. We source our t-shirts from well-known brands made of 100% cotton, ensuring a comfortable fit that you'll love.
Return Eligibility
If you are not fully satisfied with your purchase, we accept returns under the following conditions:
You may return your item within 14 days of the delivery date. Condition: Items must be unworn, unwashed, and in their original condition with tags still attached. Sizing: We recommend checking our sizing chart before placing an order to ensure you find the right size. If there's an issue with sizing, you may return or exchange your item per our policy.
How to Initiate a Return
To initiate a return, please follow these steps: Contact our customer service team at support@reactivetees.com to request a return authorization. Please include your order number and reason for return. Once you receive your authorization, securely package the item you wish to return. Ship the return package to the address provided by our customer service team. Please note that we recommend using a trackable shipping service to ensure your return reaches us.
Refund Process
Once we receive your returned item and verify its condition, we will process your refund. Please allow 5-7 business days for the refund to appear in your original payment method.
Exchanges
If you would like to exchange your item for a different size or design, please contact our customer service team to discuss the options available. Exchanges can be processed as soon as we receive the original item.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue, whether that means providing a replacement or issuing a refund.
Contact Us
For any questions or concerns regarding our return policy, please don’t hesitate to reach out to our customer service team at support@reactivetees.com We're here to help!
Thank you for supporting Reactivetees! We appreciate your business and look forward to providing you with garments that bring happiness and style to your life.